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CV Operations Manager | |
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I have 6 years experience working in Operations for different companies such as PeopleSoft/Oracle; MSN/Microsoft and Dailymotion.
The positions I have hold gave me the opportunity to be responsible for different countries (France, Spain, Italy and the Middle East) and gain experience in the various aspects of the job ,that is project and people management, training, controlling, executive reporting, indirect sales team management. In addition I have had the chance at PeopleSoft and Microsoft to manage financial and CRM softwares at a high level.
At Dailymotion, I reinforced my project management skills and gained additional competencies driving international monetization deals and negotiating with business partners.
Today as Senior Product Marketing Manager, I am managing projects on a product development optic that still implies negotiation, indirect people management and being a key interface between services.
Altogether, those experiences have comforted me in my will to pursue my career in operations for my interest in process implementation, projects and people management, field readiness, problem solving with the aim directly or indirectly to driving revenue.
Fluent in English, German and Spanish, I am looking for pursuing my career in Operations in a challenging international company where core values are shared by all and enable global achievements.
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OPERATIONS MANAGER
Specialised in project and process management, leads transversal projects
Quadrilingual French, English, German and Spanish aims at managing pluricultural team
PROFESSIONAL BACKGROUND
DAILYMOTION 2008 – 2009
2008 - 2009 Senior Product Marketing – Business Development Manager
Project and People Management:
- Initiate and drive new products’ developments leading to an increase of revenue, audience and traffic.
(Dailymotion Kids, the new player 16/9, the subtitling tool, the parental filter)
- Leads projects liaising with international, content, technical, sales and legal departments and executives
- First level of validation for product’s project initiation
- Indirect people management
- Set up, negotiate and implement marketing plan to promote new products and partnerships
2008 Senior e-Business Project Manager
Project and People Management:
- Drive Business Development projects from negotiation to launch such as the partnerships with Neuf IPTV, Sony Bravia, Cisco, Neuf Mobile, Nokia, Orange World, Shozu
- Drive new products’ and major monetization projects (instream video ads, Skype video)
- Lead and coordinate internal resources involved in projects’ implementation
MICROSOFT MSN 2006 - 2007
2006 – 2007 Business Operation Manager
Business Management:
- Drive, consolidate, produce scorecards to the leadership teams in France and EMEA
- Control forecast and budget accuracy; participate to the budget set up
- Drive sales compensation’s schemes
People Management:
- Set up and follow up sales compensation plans, reward people
- Support and train the sales force (42 people) on internal software (i.e. pipe management)
- Key interface with EMEA groups (compensation, collection, credit risk), product and finance teams
2006 Sales Operations Manager
Process Management:
- Set up, implement and optimize the internal processes
- Gate keeper of internal processes and legal compliancy (Lows Sapin and Sabanes Oxley)
People and Business Management:
- Hire and Manage four sales coordinators responsible for contracts’ management and process’ execution
- Create and communicate metrics to the European and French management as well as to the sales.
- Interface between the sales team and the WorldWide Credit (cash collection and Credit Check in Dublin)
PEOPLESOFT 2002 – 2006
2003 – 2006 PEOPLESOFT France, Paris Business Analyst Consulting Operations EMEA (France, Spain, Italy, Middle East)
Tools and Process Management:
- Enforcement of processes and corporate rules to improve the consulting activity
- Management of PeopleSoft ERP, drive enhancement and audits in collaboration with corporate services
Project and People Management:
- Quarrels’ resolutions with key customers and follow up of customers accounts
- Train the field on the systems and processes (27 project managers and 8 consulting managers)
- Launch of the consultant’s and sales new compensation plan
- Create and communicate metrics and manage reporting tools over more than 100 projects
2002 – 2003 PEOPLESOFT EMEA, Amsterdam Financial Analyst Order to Cash
- Management of services’ contracts (consulting and training) from signature to revenue recognition and billing
- Monthly, quarterly, yearly closes
EDUCATION AND TRAINING
Managerial training “Communication, a tool to convince” (Cegos)
“Change Communication” (Cegos)
Computer skills
Microsoft Office, Sphinx, Lotus, PeopleSoft 8 Financials, CRM, PeopleSoft Tools
1998-2002 IPAG-International School of Business and Administration-Nice, France
Degree in International Business, international specialisation (foreign terms in USA and Germany)
INTERESTS
Contemporary as well as classical literature and cinema in original version, travels (America, Europe)
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| Recherche d'Emploi : | Recherche Active d'emploi | |
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| Formation : | Bac+5 | |
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| Expérience : | 6 à 10 ans | |
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| Résidence : | Paris (75) | |
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| Préférences Géographiques : |
Alpes-Maritimes (06) - Bouches-du-Rhône (13) - Paris (75) - Hauts-de-Seine (92) | |
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| Mots Clefs : | sales operations manager, process management, project management, people management, KPI's, sales support, german, english, spanish | |
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